Dmail Webapp Test - August
Jonathan D.
(#520774)
Male - 31 - Great Britain - Employed
Annotations
Video index
Survey
Transcript
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Video index
Scenario
You heard about this website from a friend, and wanted to check it out for yourself.
Tasks
1.
Play
(03:48 - 07:56)
Play
(03:48 - 07:56)
Please take a minute to briefly look around this page. What other sites would you compare this to? What questions do you have about how this site works and/or what you can do with it?
2.
Play
(07:56 - 08:57)
Play
(07:56 - 08:57)
If you have not already, please create an account and log in (use the Blockstack sign-in option).
3.
Play
(08:57 - 09:15)
Play
(08:57 - 09:15)
(Quick checkpoint: Make sure you are still on the Dmail website. Verify and move to the next task.)
4.
Play
(09:15 - 11:24)
Play
(09:15 - 11:24)
What are the main functionalities and benefits of this product? Are these valuable to you?
5.
Play
(11:24 - 23:24)
Play
(11:24 - 23:24)
Try using the product. Be sure to fully test out the main functionalities and benefits. Do they work as expected? Is there anything you can't figure out how to do?
6.
Play
(23:24 - 23:24)
Play
(23:24 - 23:24)
Please describe any final thoughts you have about this app, positive or negative.
Post-test survey
What was the worst thing about your experience?
No saving of draft emails was devastating for me, spending ages writing out an email to not have it autosaved, any ability to save, or even a confirmation dialogue that it's about to be lost!! Would cause untold frustration and likely want to not return to this service!!
What other aspects of the experience could be improved?
1. Text labels when hovering over icons
2. Forwarding option for emails
3. Ability to enable message threads
4. Ability to delete emails
5. Ability to flag emails
6. Ability to create message folders
7. Ability to tag emails such as work, personal
8. Ability to export, or print, or save as PDF for a message
9. Image thumbnail preview when attaching at image
10. FAQs or ability to replay the tutorial after closing
11. Pop-up dialogues close too quickly or should not autoclose when clicked
12. MUST have undo/redo option for editing of email body text
13. Autosave toggle option for email creation
2. Forwarding option for emails
3. Ability to enable message threads
4. Ability to delete emails
5. Ability to flag emails
6. Ability to create message folders
7. Ability to tag emails such as work, personal
8. Ability to export, or print, or save as PDF for a message
9. Image thumbnail preview when attaching at image
10. FAQs or ability to replay the tutorial after closing
11. Pop-up dialogues close too quickly or should not autoclose when clicked
12. MUST have undo/redo option for editing of email body text
13. Autosave toggle option for email creation
What did you like about the website?
I like the 3 tier column format that makes navigation across them really intutiive and familiar
The tutorials are FANTASTIC, some of the BEST I've ever seen (don't say things like this often or lightly), especially the radial button pulsing at me to re-open when I clicked off, great, as tutorials often close and then no idea how to re-open
Good formatting options for the text in email body
The tutorials are FANTASTIC, some of the BEST I've ever seen (don't say things like this often or lightly), especially the radial button pulsing at me to re-open when I clicked off, great, as tutorials often close and then no idea how to re-open
Good formatting options for the text in email body
What other comments do you have for the owner of the website?
I really like the general design, one of the best I have seen, really intutive colour scheme and layout, felt very comfortable to navigate, really nice aesthetic feel, was using subtle but effective use of colour that made it comfortable but with a professional feel!
Thank you! :)
Thank you! :)
About Jonathan David :
Tested Mon, August 19, 2019 at 08:09 AM
| Gender | Male |
| Age | 31 |
| Country | Great Britain |
| Income | US$50,000-89,999 |
| Education | College / University |
| Employment type | Working at a large company (1,000 or more employees) |
| Employment status | Employed |
| Family status | Single |
| Children status | Without children |
| Community type | Suburban |
| Social networks usage | Several times a day |
| Postal code | AL7 1FW |
| Personal Intro | - |
| System | System: ; Browser: ; |
No transcript available.