Thoughts on listening to users

How to Develop Customer Loyalty Naturally

How to Develop Customer Loyalty Naturally

Image Source: Pexels   Customer loyalty is invaluable to any business – big or small. Word of mouth advertising is hugely important, and it’s easier to retain existing customers than bringing in new ones. So, it’s no surprise that businesses are constantly looking for ways to develop customer loyalty and build a stronger “fan base.”   Sometimes, though, loyalty strategies can come across as just another marketing ploy. People tend.. Read More

How Can Telehealth Companies Benefit from UI/UX Research?

How Can Telehealth Companies Benefit from UIUX Research

The widespread incorporation of advanced technology in different industries means increased convenience for professionals and customers alike. The medical field is no exception. As health-centered technology goes from complex and bulky equipment in the operation room to simple and easy-to-wear tools that patients can carry with them, developers are always looking to offer patients new benefits.   Many companies that provide technical support in the healthcare industry often neglect to.. Read More

How to Gather UX Data for eComm Sites

Data is a powerful force. It provides endless actionable insights that improve the ways we go about business. Now, with more transactions happening online, data can be used to empower user experience designs across e-commerce sites.   There are many ways you can utilize UX data to increase the potential of your virtual storefronts. However, the insights you generate are only as good as they are applicable. Understand the importance.. Read More

Build a better product with our FREE trial that includes FIVE user testing videos with FULL features!

Get started »