Thoughts on listening to users
There are about as many ways to look at paintings as there are paintings to look at. But how often does a painting look back? Beyond the eyes of a portrait, have you ever felt like a painting was strangely aware of your presence?
An overview of our latest feature update, allowing customers to streamline the post-test survey question interpretation via new question types with pre-defined responses.
Big data is changing the way more and more people do their jobs. How can UX Researchers and Designers take advantage of this trend to improve our own work? What doors will big data open to us in the quest to meet users’ needs?
Mouse movements contain valuable hints about users’ intent, state of mind, and frustration level. Here are three common mouse movement patterns and what they can tell you about your website’s UX.
Rage clicks are an easy-to-recognize indicator of frustration. Why do so many people rage click, and what can you learn from them about your website’s usability?
What if you could watch every single user session on your website? If you could pick apart your web traffic and find the user stories, how would it help you to build a better UX?
4 common user behaviors that are the red flags of a bad user experience.
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