In this day and age, when remote appointments are necessary, telehealth companies should provide tools with user-centric design and develop new trends in the industry. In this article, we will discuss how UX research is essential to maximize the benefits of telehealth devices.
User Experience (UX) is one of your most vital tools at your disposal for securing higher conversion rates. Here’s what you should know about leveraging customer data to inform UX decisions.
An efficient UX can offer you a return of 9900%, which means that every $1 spent can give you a vouching payback of $100. In this article, we will discuss ten such UX mistakes that you need to stop right now to see redeem your lost leads.
What if I told you about someone who is designing their user experience to actively prey on the worst compulsions of their users, leaving them terrified or disturbed, all while receiving universal praise and success for this masterful manipulation?
Knowledge of psychological principles can help us design better user experiences – ones that are easier for people to use and understand, that impart positive feelings to users, and that nudge them towards the right pathways or actions.
4 common user behaviors that are the red flags of a bad user experience.
When we design websites, we create participatory fictions – imaginary worlds that we invite users to engage in. When the user is unable to successfully engage that fiction, it is because of “imaginative resistance,” the underlying cause of all usability problems.
Imagination vs. practicality. They may seem like they are at odds with one another; however, if designers can navigate between these two poles, they might be able to optimize their ability to produce creative insights and amazingly useful products.
The “wisdom of crowds” is the idea that the collective judgment or knowledge of a mass of people tends to converge on extreme accuracy when aggregated. But is that really true – do crowds really make good decisions?
A number of years ago, British Airways needed to find out what customers wanted. They were adding mini refrigerators to first class seating sections so passengers could help themselves to a snack during long overnight flights, and needed to find out exactly what kind of snacks their passengers would be interested in. So they put together a few focus groups…