Thoughts on listening to users
Insights provided by consumers can be invaluable to your business – whether you’re looking for new ideas on how to improve your products and services, validate an idea before investing in it, or find out what changes customers would like you to make. This blog will help you understand what consumer insights are, how they can help your business, and what techniques you can use to draw them.
Dungeons and Dragons is a pen and paper roleplaying game that has been around for over 40 years. In this blog, we will discuss how it can be used as an excellent persona development resource alongside other methods, such as interviews and surveys.
User research is helpful as it proves or disproves our assumptions that we hold and helps us to recognize their needs, goals, and mental models. In this article we will cover different types of user research and user research methodologies.
User experience (UX) is more important to a mobile shopping experience than you may at first realize. Imagine pulling up a digital store on your phone and finding it ugly and difficult to navigate, with overly long load times. What are the odds you’d complete the checkout process with an experience like this? Chances are, they are not high. UX drives the success of mobile eCommerce, with benefits ranging from.. Read More
David Juhlin answers audience questions on the 5 levels of UX strategy and the leader and follower strategies.
“Everyone has seen a usability report before that’s like, ‘Half the users liked this version, half the users liked that version’ and that’s where it stops. What we’re really trying to tell you today is to think beyond that. What does it mean? What’s the impact on the user? What’s the impact on the business? How can we work around this pain point?”
“It’s easy to boil the job of UX Architect down into a single word like ‘design,’ but putting it so simplistically is only true in a very narrow sense. Design – elegant, usable design – is the end goal of the job, but what I really do for TryMyUI is to create a vision for the product.”
We got together with UX designer Mariano Andres Garcia and UX professor Guiseppe Getto to talk about how you can optimize your usability research to get the most insight out of it and get beyond the obvious issues to see the more subtle usability problems. Here is a recap of the Q&A from the webinar.
What does the future hold for the UX field? We talked to East Carolina University’s Guiseppe Getto, a UX professor, researcher, and consultant, about teaching UX and looking into the field’s future in the hands of today’s students.
We talked to Derek Olson of Foraker Labs and Chandika Bhandari of Seattle AppLab in an hour-long webinar (view the full recording here) November 4th about the challenges of designing usable mobile sites and apps and our solutions for improving mobile UX. This is a recap of the Q&A segments.
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