Thoughts on listening to users

What is moderated usability testing? Definition and guide

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Usability testing is one of the best ways to ensure your users are having a positive experience every time they use your product. In this article we will focus on defining moderated testing and outline each step in conducting a successful test that will help optimize the experience your customers receive when interacting with your product/service.

Your guide for result-driven moderated testing

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Web and mobile developers want to produce the most helpful services in order for their customers to gain the most meaningful benefits. How can you make that happen when your product is new? This article will cover the moderated usability testing method and how it allows you to understand user behavior and insights.

How to set goals for moderated testing

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Setting goals for moderated testing allows you to see how users interact with a product in a particular way. This article will cover how to generate the scope for testing, engage the correct test participants and which metrics to use for meaningful and reliable results.

Ways to Optimize UX in Mobile eCommerce

Ways to Optimize Ecommerce

User experience (UX) is more important to a mobile shopping experience than you may at first realize. Imagine pulling up a digital store on your phone and finding it ugly and difficult to navigate, with overly long load times. What are the odds you’d complete the checkout process with an experience like this?   Chances are, they are not high. UX drives the success of mobile eCommerce, with benefits ranging.. Read More

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