Thoughts on listening to users

What is moderated usability testing? Definition and guide

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Usability testing is one of the best ways to ensure your users are having a positive experience every time they use your product. In this article we will focus on defining moderated testing and outline each step in conducting a successful test that will help optimize the experience your customers receive when interacting with your product/service.

How to set goals for moderated testing

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Setting goals for moderated testing allows you to see how users interact with a product in a particular way. This article will cover how to generate the scope for testing, engage the correct test participants and which metrics to use for meaningful and reliable results.

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