Thoughts on listening to users

Tim Rotolo

Tim Rotolo is a UX Architect at TryMyUI. He is a born researcher whose interests include history, psychology, architecture, design, and zoology.
Tim holds a Bachelor’s Degree in International Relations from Claremont McKenna College in southern California. You can reach him at trotolo@trymyui.com or on Twitter at @timoroto

Experts or the Crowd: Who has the UX advice you need?

In 2004, James Surowiecki gave a name to the truth and accuracy of the aggregated many: “the wisdom of crowds.” It’s the idea, basically, that the collected knowledge of a large number of people tends to be remarkably correct. So when it comes to UX, who can tell you more – the experts, or the crowd? The answer may not be as clear-cut as you think.

Seeking standardization in UX Feedback: The System Usability Scale

Usability testing fills a critical need in understanding users’ responses to your website’s UX, but the inherent subjectiveness of the video/audio feedback format means that it can be difficult to distill meaning from a large number of responses. Your testers are writing you a novel with their words – the plot is no secret, but what’s their underlying theme? Fortunately, a tool already exists to consolidate and synthesize individual testers’ responses into a.. Read More

7 simple tips for a better website user interface!

This interview was conducted by Clark Buckner from TechnologyAdvice.com (which provides coverage content on innovative training games and much more). Be sure to check out their Tech Conference Calendar. TryMyUI Co-Founder Ritvij Gautam shared 7 tips for a successful website with TechnologyAdvice host Clark Buckner. In 2014, TryMyUI was acquired by Survey Analytics, a Seattle-based software company that offers multi-platform market research solutions in over 30 industries. TryMyUI provides usability testing services that.. Read More

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