Thoughts on listening to users

Jenny Cang

Jenny loves telling stories. At TryMyUI, she helps designers build more usable products by drawing upon UX stories from users' perspectives. Currently, she is pursuing a Bachelor's in Economics - Accounting and Legal Studies at Claremont McKenna College. She'd love to chat about her story and hear yours! Reach out to her at jenny@trymyui.com

#ourUXflow Webinar: Q&A

On July 23, TryMyUI hosted a webinar to talk about how to reach team synchronicity in an iterative UX design process. Ritvij Gautam, CEO of TryMyUI, joined by Jennifer Romano Bergstrom, UX Researcher of Facebook, shared insights on iterative UX and how to create an efficient team workflow. Here is a recap of the Q&A from the webinar.

How to avoid a UX Debt crisis

We’ve all had this feeling: as dirty dishes pile up in the sink, you become more and more reluctant to deal with them. By the time you’ve run out of clean utensils, the sink has filled up with a formidable Jenga of oily, smelly dishes with crumbs from 2 weeks ago. The ‘Dirty Dishes Phenomenon’ exists in UX, too, except resolving it is not quite as easy as shoving everything into the dishwasher…

Apple Music: UX Wars (Update)

For music lovers around the world, Spotify has become the go-to for streaming and sharing music over the past few years. However, with its new music streaming service entering the ring last week, Apple has set out to challenge that market dominance. But will users be convinced to make the switch?

Crowdsourced usability in the wild: Testing UXCrowd with Serengetee

Usability testing is important, but it can be hard to make time for poring over hours of video data. Can crowdsourcing usability analysis solve this dilemma? This is the question we set out to answer when we built UXCrowd, a voting-based platform for letting the users themselves identify the most critical issues of a website.

We ran a test with 30 users to see if the crowd’s analysis of an apparel website called Serengetee matched up with the site’s real usability issues.

Collaborative UX Webinar: Q&A

On June 25, we hosted a webinar with TryMyUI’s Co-Founder and CEO, Ritvij Gautam, on collaborative UX workflows. Ritvij discussed the challenges common on UX teams and ways to achieve synchronicity through collaborative analysis. Here’s a recap of the live Q&A segment from the webinar.