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Thoughts on listening to users
Updated usability demographics
We recently upgraded the software to support finer age-based demographics, and also “fixed” our notion of demographics on education and social networks usage. Previously, we only allowed the choices of the following very specific age groups: 18-34, 35-55, and above 55, which was fine for many users. However, we received several requests to allow our customers to fine-tune the age selection, for example, to only college age or above 50.. Read More
New features on trymyui.com
Responding to your requests, we’ve added a couple of nifty features on trymyui.com. Autosaved notes A couple of you had the unpleasant experience that if you rated a use test without saving your notes, the notes window would disappear, causing you to lose your notes. Our bad – that was a design flaw. As penance, we’ve double-fixed that: We now auto-save your notes every 15 seconds, else you can save.. Read More
Impression Testing
Update: Read our latest article on impression testing from June 2016 The five-second test (clueapp, fivesecondtest) is a very simple method for capturing a user’s first impressions about the website. We did a few experiments with this test on various websites (some ours, some not). In our experiments, five seconds was really not much time to register a value proposition – it was just enough for the brain to register.. Read More
Providing a free test and asking for a credit card…
We provide a free test for new users. However, we do ask that the user have a valid credit card. Although we don’t charge the credit card (we simply make sure it’s valid), a couple of our prospective customers have been upset that we ask for a credit card at all. We agree that in the world of free, or even freemium services, it’s unusual to ask for a credit.. Read More
