Thoughts on listening to users
Startups are essentially synonymous with “disruption,” a term plastered on every unoriginal idea that comes out of silicon valley. Why not give Japanese history a shot at inspiring contemporary startup disruption culture?
How can you keep your UX project from getting overwhelmed by feature creep? From startups to agencies, everyone is vulnerable to feature creep.
A DIY death match between two sites that aren’t Pinterest. Happy Halloween, and happy usability testing!
Is UX ethical? Is there such a thing as UX ethics? In this Kafka and Kant inspired post, we consider the ethics, morality, truth, and necessity of the UX industry.
What if I told you about someone who is designing their user experience to actively prey on the worst compulsions of their users, leaving them terrified or disturbed, all while receiving universal praise and success for this masterful manipulation?
Financial institutions are mired in bad design and even worse PR. Now, younger generations aren’t buying in. How are financial website designs failing? How can financial institutions hope to rebound in the eyes of these tech-savvy and socially aware customers?
Get invaluable insights into the mind of your users with SUPR-Q and NPS, our newest tools designed to give your UX research the most complete data.
After the results came in, we parsed the survey results and analyzed key pieces of the video data to see how the two sites compared. This post describes our methods, what we learned, and the implications for running your own competitive user testing study.
Here’s a rundown of privileged advice from finance experts we gleaned while attending a CrowdPitch event in our local community.
We revisited our old Domino’s vs Pizza Hut UX faceoff, this time with 20 test participants, to see what we would find – not just about the UX of ordering pizza online, but also about how to run competitive usability tests, and how to use quantitative data in a competitive UX study.