Thoughts on listening to users

Data Is Useless: Q&As from the webinar

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“Everyone has seen a usability report before that’s like, ‘Half the users liked this version, half the users liked that version’ and that’s where it stops. What we’re really trying to tell you today is to think beyond that. What does it mean? What’s the impact on the user? What’s the impact on the business? How can we work around this pain point?”

#ourUXflow Webinar: Q&A

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On July 23, TryMyUI hosted a webinar to talk about how to reach team synchronicity in an iterative UX design process. Ritvij Gautam, CEO of TryMyUI, joined by Jennifer Romano Bergstrom, UX Researcher of Facebook, shared insights on iterative UX and how to create an efficient team workflow. Here is a recap of the Q&A from the webinar.

Collaborative UX Webinar: Q&A

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On June 25, we hosted a webinar with TryMyUI’s Co-Founder and CEO, Ritvij Gautam, on collaborative UX workflows. Ritvij discussed the challenges common on UX teams and ways to achieve synchronicity through collaborative analysis. Here’s a recap of the live Q&A segment from the webinar.

Optimizing design with data: A case study with Crown Bees

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What does data-driven design look like in action? We worked with conversion rate optimizer PayBoard to improve a niche commerce website called Crown Bees, an information and supplies site for amateur beekeepers. With a combination of quantitative visitor metrics and qualitative usability testing, we identified some critical ways in which the site could perform better.

Finding Nuance Webinar: Q&A

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We got together with UX designer Mariano Andres Garcia and UX professor Guiseppe Getto to talk about how you can optimize your usability research to get the most insight out of it and get beyond the obvious issues to see the more subtle usability problems. Here is a recap of the Q&A from the webinar.

The UXCrowd Webinar: Q&A

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On December 9 we hosted a webinar with Rob Hoehn of Ideascale and Rob Aseron, former head of user research at Zynga diving into the utilities of crowdsourcing and how it can be used to expedite the user research process and improve feedback. Below is the Q&A segment of the webinar.

The Mobile UX Webinar: Q&A

We talked to Derek Olson of Foraker Labs and Chandika Bhandari of Seattle AppLab in an hour-long webinar (view the full recording here) November 4th about the challenges of designing usable mobile sites and apps and our solutions for improving mobile UX. This is a recap of the Q&A segments.

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