Other people have a way of saying things that captures the magic of them in a way we never could.
The primary data we use to give our customers the “user’s view” consists of video and audio recordings of users following a series of tasks through a designated flow. However, my growing sense of the limitations of this kind of data has spurred me to write this post.
What if you could watch every single user session on your website? If you could pick apart your web traffic and find the user stories, how would it help you to build a better UX?
Healthcare tech is allowing patient experiences to move beyond the confines of hospital walls and be integrated into people’s lives with user-friendly, accessible applications and devices. To create these kinds of platforms for patient empowerment, though, requires a lot of careful, thorough, and sensitive research.
Setting up your user test is a whole lot easier with our updated “Create a new test” page! Check out what’s changed with the new release.
To build a dream product, you must first build a dream team.
A powerful product team is comprised of 3 kinds of roles, product management, user experience, and engineering; and each is responsible in its own way for creating a great user experience.
Augmented Reality and Virtual Reality are on their way to proliferating across the tech industry. How is designing these experiences different from other, more traditional interfaces?
A walk through the exact scenario and tasks we used for the UX Wars: Domino’s vs Pizza Hut usability tests, with commentary on why each was included and how we chose the wording.
For the time-pressed researcher: Do you run more user tests to get reliable statistics but more video than you could ever watch? Or do you stay small, comb through your results finely, but never get solid numbers to benchmark against?
The usability testing dilemma is no dilemma at all with these keys to being a more efficient researcher.
The usability testing tools that are available to UX researchers and designers today make it possible to fit the whole user testing process, traditionally a very time-consuming activity, into a very tight timeline.