Thoughts on listening to users

Data Is Useless: Q&As from the webinar

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“Everyone has seen a usability report before that’s like, ‘Half the users liked this version, half the users liked that version’ and that’s where it stops. What we’re really trying to tell you today is to think beyond that. What does it mean? What’s the impact on the user? What’s the impact on the business? How can we work around this pain point?”

Finding Nuance Webinar: Q&A

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We got together with UX designer Mariano Andres Garcia and UX professor Guiseppe Getto to talk about how you can optimize your usability research to get the most insight out of it and get beyond the obvious issues to see the more subtle usability problems. Here is a recap of the Q&A from the webinar.

The Mobile UX Webinar: Q&A

We talked to Derek Olson of Foraker Labs and Chandika Bhandari of Seattle AppLab in an hour-long webinar (view the full recording here) November 4th about the challenges of designing usable mobile sites and apps and our solutions for improving mobile UX. This is a recap of the Q&A segments.

7 Simple Tips for a Better Website User Interface!

7 steps for a better UI This interview was conducted by Clark Buckner from TechnologyAdvice.com (they provide coverage content on innovative training games and much more). Also, be sure to check out their Tech Conference Calendar. TryMyUI founder and product manager Ritvij Gautam shared seven tips for a successful website with TechnologyAdvice host Clark Buckner. In 2014, TryMyUI was acquired by Survey Analytics, a Seattle-based software company that offers multi-platform market research solutions.. Read More

You Know How to Use it, But do They? A Q&A With TryMyUI

Just last week, we announced Survey Analytics’ acquisition of the usability testing company TryMyUI and we are all very excited for what’s coming next. We had an opportunity to dig in and get some dirt from the young and vibrant Founder and Product Manager Ritvij Gautam (you can call him Rit) about what this means for him and what’s coming next for TryMyUI. In case you missed out earlier, TryMyUI is a usability testing platform.. Read More

Dana Chisnell at B|P User Research Friday – Research in a Social Context

Usability Testing in a Social Context Dana Chisnell gave a great talk today at Bolt Peters User Research Friday. Her observation was that almost all activities on the web occur in a social context that spills out far beyond the particular product being tested. Studies that don’t account for the social context are broken Dana put together a study for a financial company that was providing retirement planning for users. When she put.. Read More

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